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The Salesforce ecosystem is booming in Asia. More and more companies are turning to Salesforce to better understand their customers. As a result, our client organizations have a growing need for professionals with Salesforce knowledge.
From 2018 to 2024, Salesforce will create 8,500 new direct jobs and more than 17,000 indirect jobs in Singapore.
These positions need to be filled. That's why Trailhead Academy and Workforce Singapore Bank User Number Data created the Salesforce Professional Conversion Program (PCP). The program connects mid-career professionals, managers, executives, and technicians (PMETs) with Salesforce career opportunities.
The scheme is a win-win for both employees and employers. PMETs will be prepared to build careers in the Salesforce economy. Salesforce customers also have access to a talent pool of up-and-coming Salesforce professionals.
5 Salesforce Roles for PMETs
PCP offers new Salesforce career opportunities for PMETs. It focuses on five key Salesforce roles. These include:
Salesforce administrators assist with data quality projects and learn how to develop automated data cleaning routines. The role also involves implementing system security and integrity controls, developing and delivering end-user training, and troubleshooting email campaigns, workflows, approval cycles, and automated replies.
Salesforce Sales Cloud Advisor enables sales teams to create solutions for prospects and existing customers. This involves developing customized sales process solutions, as well as coordinating the entire sales cloud solution cycle.
Salesforce Sales and Service Cloud Consultants perform all the duties of a Salesforce Sales Cloud Consultant. The role also includes developing customized customer service and support solutions and coordinating the entire service cloud solution lifecycle.
Salesforce Marketing Cloud Consultants support marketing operations managers and other key stakeholders in developing electronic direct mail (EDM) processes and marketing automation plans. They will also assist with the implementation of lead generation campaigns and manage advertising and quality control processes.
Salesforce Platform Developers develop customized Salesforce Platform solutions and support the development, deployment, and maintenance of critical applications. They will also prepare test data and plan and conduct module and application testing.
SGTech manages a six-month program in which Salesforce customers hire interns for the duration of the program. This ensures that learners experience both Salesforce-driven classroom learning and structured on-the-job training from their employer.
How PCP helped Workato hire the Salesforce talent it needed
Automation platform provider Workato needed quick access to experienced professionals to scale.
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